Terms of service.

• You must be at least 16 years old. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.
• You are responsible for keeping your sign-in credentials secure and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorised access.
• We may refuse to register an account or close an existing account where there are reasonable grounds (including suspected fraud, abuse, or breach of these Terms).

FlareX lets you describe an application — for example a website, dashboard, API, or Discord bot — and uses AI to generate the source code, then runs that code on sandboxed infrastructure that we manage. We make available development workspaces, project hosting, a managed database, secret storage, audit logs, AI credit, and related developer tooling on the plan you select.

The AI features generate suggested code and text based on your prompts. AI output may be inaccurate, incomplete, insecure, or inappropriate for your specific use case. You are responsible for reviewing, testing, and securing all generated content before deploying or relying on it. We are not liable for harm caused by acting on AI output without review. The AI providers we route requests to (currently OpenAI and Anthropic) are subject to their own usage policies; you must not submit content that violates those policies.

You must not use the Service to:

• Violate any law, including the laws of Australia or any other jurisdiction that applies to you.
• Infringe intellectual property rights or misappropriate confidential information.
• Send spam, run mass-DM tooling, scrape platforms in breach of their terms, or build harassment/doxxing tooling.
• Mine cryptocurrency, run distributed compute pools, or engage in unauthorised proxying.
• Operate command-and-control (C2) infrastructure, malware, phishing kits, or surveillanceware.
• Generate, host, or distribute child sexual abuse material, non-consensual intimate imagery, or content that promotes violence, self-harm, or terrorism.
• Attempt to bypass platform isolation, billing, rate limits, or model gating.
• Reverse engineer, scrape, or copy the Service other than as expressly permitted.
• Circumvent Discord's, OpenAI's, Anthropic's, Stripe's, Cloudflare's, or any other third-party service's terms when using the Service to interact with them.

We may suspend, throttle, or terminate access without notice if we reasonably suspect a breach of this section, particularly where it presents a security or abuse risk.

• Plans are listed on the pricing page. Prices are in USD and include any applicable GST where required by Australian law.
• Subscriptions auto-renew monthly via Stripe until cancelled. Upgrades are prorated; downgrades take effect at the end of the current billing cycle.
• Each paid plan includes a monthly AI credit allowance. The credit is metered against the real provider rate for the model you select. When the credit is exhausted, AI generation pauses until the next cycle or until you buy a one-time top-up.
• AI credit top-ups are sold as one-off purchases ($20, $50, or $100 packs at the prices shown at checkout). They are added to the current cycle and are non-refundable except where Australian Consumer Law requires otherwise.
• If a payment fails, your workspace enters a per-plan grace window. Past the grace period new deployments are blocked; existing deployments continue until your next billing decision.

• Your content. You retain ownership of the projects, files, media, configuration, secrets, and other content you create or upload. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, and otherwise use that content solely as necessary to provide the Service.
• Generated content. Subject to compliance with the AI providers' terms, you own the AI-generated output that you accept and incorporate into your project. You acknowledge that AI providers may generate similar output for other users.
• Our IP. The Service, including the platform code, branding, documentation, and infrastructure, is owned by us or our licensors. Nothing in these Terms transfers any of our intellectual property to you.
• Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free licence to use it without obligation to you.

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.

We aim for high availability but do not guarantee uptime. We may perform maintenance or change the Service from time to time, and we will use reasonable efforts to announce planned downtime on the status page. We are not liable for downtime caused by third parties (including our sub-processors), force majeure, or your own configuration.

• You may cancel your account at any time from Settings → Workspace.
• We may suspend or terminate your account immediately if you breach these Terms or if your use poses a security or abuse risk; otherwise we will give you reasonable notice.
• On termination your projects enter a 30-day tombstone before permanent erase. You may export your data during that period.
• Sections 3 (AI disclaimer), 4 (Acceptable Use), 5 (Billing for accrued amounts), 6 (IP), 10 (Liability), 11 (Indemnity) and 12 (General) survive termination.

Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or other applicable law that cannot be excluded, restricted, or modified ("Non-excludable Rights").

Other liability. To the maximum extent permitted by law, and other than in respect of Non-excludable Rights:

• The Service is provided "as is" and "as available" without warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, however caused.
• Our total aggregate liability for any claim arising out of or relating to the Service is capped at the greater of (a) the fees you paid us in the 12 months preceding the event giving rise to the claim, or (b) AU$100.
• Where we are liable for breach of a Non-excludable Right, our liability is, where permitted by law, limited to (at our option) re-supplying the Service or paying the cost of having the Service re-supplied.

You agree to indemnify and hold us, our officers, employees, and contractors harmless from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, your content, or your misuse of the Service, except to the extent such loss is caused by our negligence or wilful misconduct.

• Governing law. These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.
• Disputes. Before commencing court proceedings the parties will attempt to resolve any dispute in good faith — please email [email protected] first and we will respond within 14 days.
• Changes to these Terms. We may update these Terms; the "Last updated" date reflects the most recent change. Material changes will be notified by email or in-product banner before they take effect. Continued use after the effective date constitutes acceptance.
• Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a sale or restructure of our business.
• Severability. If a provision is unenforceable it is read down or severed to the minimum extent necessary; the remainder of the Terms remain in force.
• No waiver. A failure to enforce a provision is not a waiver of that provision.
• Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms shown at checkout, are the entire agreement between you and us about the Service.

Legal questions: [email protected]
General support: [email protected]